Their team processed 100 calls per day. Their wide range of service entails taking charge of all general, pre-sales, and technical questions about the client's Windows and Mac software products. Pereus Marketing helped an insulation company generate leads. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries. Some businesses that currently use outsourced call center services may be looking for a change and know it … "The vast majority of the time, we’re able to move forward with the leads they found." — Recruiter, Engineering Consulting Firm. Upcall is an outbound call service based in San Francisco. Extended Presence provided customer verification services for the firm. Explore your options for better work-life balance, culture and management. Founded in 2002, their team of over 20 employees serves firms of all sizes across a range of industries, including business and financial services, education, and healthcare. "The data security and communications outside of my internal database was and is very excellent. 1900 International Park Dr # 5 35243-4244 - … Global Response is a contact center company based in Margate, Fla., that was established in 1974. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. Located: Phoenix, ArizonaEstimated # of Employees: 7,000 With more employees than many small towns, the American Expresscall center in Phoenix takes the number one spot in terms of the largest call center in the United States. Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Their team of 20 specializes in voice services, email marketing, and event marketing and event planning. View their profiles, reviews, and more below and choose your next partner with confidence! VSA, Inc. conducted research and developed a list of potential companies, and set up meetings for the client with the C-Suite individuals of those companies. CALL CENTER COMPANIES PHILIPPINES: List of Call Centers Based in the Philippines. VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Blackberry just moved here, so they'll probably have one. "They [Invensis] have turned our company around and helped make it the best it can be!" A consulting firm partnered with them for outsourcing services at a fair rate. Show Start-ups Only. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. and processed orders. The services rendered include management of patient records, billing customer support, and business analytics. — CMO, SaaS Company. They use Google Docs to take leads and update the spreadsheets at each event." It has been very successful. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. VSA, Inc. provided lead generation and appointment setting services for a software company. GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. Their team of 13 employees specializes in SEO, email marketing, and social media marketing. The team at Vsynergize partnered with a telecommunications company to provide telemarketing solutions that would improve customer relations while recording data on customer needs and wants. -Inbound Customer Service. They conducted outbound calls to collect customer feedback. Headquartered in Temecula, Calif. their team of 9 focuses efforts on voice services. Even ones that are located in the United States have companies that they contract with that are outside the U.S. Services Corp. 5 E Telecare Global Solutions Inc. 6 Sykes Asia Inc. 7 Wistron Infocomm … They primarily work with clients in the consumer products, media, and education industries. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. "Our website is featured on Shopper Approved, where around 85% of feedback is more than satisfied with support." Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. While most of the largest call centers in the United States belong to familiar U.S. companies such as AT&T and Wells Fargo, number one on the list is … Invensis helped the firm's efficiency improve by 37%. SalesAladin spent many hours on the phone calling potential clients to schedule appointments, and they were instrumental in closing contract deals to increase the client list. The client wanted to improve customer service and collect feedback from consumer interactions. One of the largest employers in northern Arizona, this call center handles the inbound and outbound services of US phone numbersand international customer service inquiries for American Express on its impre… It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm. Call center services are not one-dimensional. Smashdeck partnered with a revenue automation platform to help their business generate leads and perfect the voice of the company for consumer acquisition. Now, driven by higher customer expectations and the … These conversations are ongoing and are expected to produce long-term profits. eCoast Marketing is a marketing agencies company based in Rochester, NH. Cience provided market research and outbound marketing for a language services provider to increase leads and sales. SalesRoads is North America's leading B2B Appointment Setting and SDR Outsourcing Firm. MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Through this engagement, Intelemark has generated millions for the firm through lead and appointment generation. Prices start at $31/month. 139 n Loudoun St 22601-6025 - Winchester (VA) 5404094893 Emergency Callworx Call Centers. They made the equivalent of a head of internal SDR to help impact the client’s engagement results. “They are able to be hyper-targeted with their segmentation, which allows us to grow at an ideal pace. We provide outsourced telemarketing and inbound call center services, working on a per job, per hour, or pay for performance basis. Call centers in the US are well suited to conduct everything from B2B telemarketing to inbound order taking and customer support . Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. "They are very quick to respond and solve any problems that arrive...We save lots of time and lots of money. The team was founded in 1999 and includes 590 employees. They provide voice services, CRM consulting, and email marketing expertise to clients looking for B2B lead generation and appointment setting. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. "[Their strengths:] Their responsibility, patience, honesty, and humility." –Project Manager, Software Client. Yodel Technologies is a software company founded in 2015 in Washington, Utah. The Wall Street Journal. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services. – Sales Manager, Industrial Automation Company. Belkins completed market research for a digital marketing agency to help the agency generate more sales and increase productivity. Pindrop Security is an American information security company that provides risk scoring for phone calls to detect fraud and authenticate callers.... 31West is one of the top call center outsourcing companies in the USA. , SSON Excellence Awards. - Director, Products Firm. They offer services in direct marketing, email marketing, and business consulting. 2 Accenture, Inc. 3 Teletech Customer Care Management Phils. List of Call Center Solutions Companies in United States, Suppliers, Distributors, Manufacturers, Importer. The Principal Financial Group. First Point Communications provided outbound call services for a real estate agency. The training has improved the efficiency of the company as a whole. Bridges Strategies & Digital Marketing. I won’t list names of companies. CrewBloom provided demand generation services for a sales and marketing software company. If you need to reach call center agents of major call centers across the US, the Call Center Agent database is a need for your marketing efforts. To turn this decline around, call centers must work hard to keep centers based in the US. Advanced MD's contribution is saving hundreds of dollars a month on customer support with strong results. The client wanted to identify business owners that they could potentially partner with. Belkins is a sales agency based in Dover, Del. They provide Call Center Outsourcing, Business Process Outsourcing BPO, Outbound Call Center, Inbound Call Center, Offshore Contact Center Services, Telephone Call Answering Services etc. Squeeze Media is a leading provider of integrated business process outsourcing (BPO) services located in the silicon slopes of the Rocky Mountains. A voice services company hired SalesPro Leads to help them generate leads. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services. — Customer Service Manager, Healthcare Hospitality Clinic. And as of last year, Atlanta, Georgia, and Dallas, Texas employed the largest amount of people. DIGI-TEXX provided outsourcing services to an IT company. Squeeze Media provided lead generation services to a commercial insurance program company. Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. The former client used the collected data to update their policies and improve their services. They work primarily with small business clients, mostly in the IT industry. "– Legal Executive, Retail Firm. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients. —Business Development Executive, Telecommunications Company. Georgia and employs 10,000 people. The client was impressed with the teamwork and organization that Vsynergize displayed throughout the project. AdvancedMD provides full-service back office support for a medical clinic in Florida. Lead Generators International provided lead generation services for an engineering and IT firm. Located in Austin, EBQ has a team of around 250 working with clients in the IT, advertising, and business industries. “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. SalesPro Leads is a Reno, Nev. based lead generation firm that was founded in 2012. Founded 2001. The following are the top companies with the largest call centers in the United States. From roughly 600 leads in our database, we've generated two deals." – Marketing Manager, Advertising Company, Contact Center World Awards Top Outsourcer of the Year (2008). AdvancedMD is a business process outsourcing firm for the healthcare industry. Overall, the client was impressed with Leadium's work. GroupOne Health Source provided the long-term service at an affordable price. 2.129 Call Centers in USA. Martal Group is a sales agency based in Oakville, Canada and San Francisco. Typical clients are looking to reach the Owner, Director, VP or C level of contact, have a sales cycle that requires multiple touch-points, and uses a "solution sell process.". – VP of IT, Technology Firm. Squeeze Media is a voice services provider based in Orem, Utah. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services. SalesAladin is a customer acquisition firm founded in 2016 in Ghaziabad, India. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. QCSS is a results proven team that f... I.T. "The cold-calling venture was a hypothesis, so we didn't expect much, but it was successful. The team focused on retargeting dispositioned leads on a variety of platforms, including email and LinkedIn. 5.0 from 2 Reviews. CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. What sets us apart from other call center companies? 2601 Willard Rd # 105 23294-3638 - Richmond (VA) 8042852053 Ultra B2b Call Centers. "They're dedicated to making their customers like us as successful as possible. They were founded in 2007 and currently have a staff of 125 employees. A retail firm wanted to improve their range of outbound calls to increase sales. Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. The Call Center Agent database includes an updated database of 2000 call center agents, customer service representatives, customer care consultants, help desk analysts, telesales representatives in the Top 500 North American Call Centers. Our contact center helps businesses enhance customer experience, reduce cost, increase revenue & build customer loyalty. "They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. CALL CENTER COMPANIES PHILIPPINES – Here is a list of the call center companies in the Philippines. A development company was trying to expand it's coverage to include most of the United States, so Upcall helped them execute their strategy through cold calling. They understand my requirements and how to approach marketing teams over here. The client estimates that the team at Flatworld Solutions has saved their organization over 40 hours of work. "Their strengths are their customer service and flexibility...They have helped my company save over $10,000. "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Review our list to find the best outbound call centers for your company's needs. Upcall generated unexpectedly good results, finding more high quality leads and conversions than were predicted. Inc. 4 Convergys Phils. Let us enumerate the top 20 in the list in no particular order. Lead Generators International is a business-to-business telemarketing firm that was founded in 1992. Founded in 2000, their team of 199 employees provides voice services, marketing, and direct marketing services. Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Their work provided a significant ROI. Call centers that are making outbound calls to solicit sales must follow the regulations mandated by the TCPA. Their Clients mostly work in manufacturing, education, and healthcare industries. This body regulates the times that telemarketers may call and their persons they may call. Leadium worked on Lead Generation for a startup incubator. DIGI-TEXX is a business process outsourcing company based in Ho Chi Minh City, Vietnam, and was founded in 2003. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries. Founded in 2006, they have a team of over 750 employees. I would love to give their name but I don't do that for security reasons." They focus on B2B lead generation and B2C telemarketing for clients. The company provides voicemail restarts, troubleshooting, and ordering services to the client’s customers. We’ve had two years of record growth since working with them." With more than 10 experts, they offer voice services, direct marketing, and content marketing solutions for clients in the fields of business and financial services. We provide live phone answering services from our San Francisco, Bay Area call... Indianapolis, Indiana‚Äì TSD Global, a restaurant call center outsourcing company headquartered in Indianapolis, IN, has hired Trudy Jones as their new Vice¬†...... Time Communications provides call center services 24 hours a day, 7 days a week. Our unique approach to lead generation, multi-channel outreach, and appointment setting have been proven to predictably fill top-of-funnel sales with highly-qualified l... We Help Companies Grow. - Managing Partner and Lead Client Consultant, Insurance Company. Additional services include digital and email marketing. Extended Presence is a sales outsourcing and lead generation company based in Denver. ” - Founder & CEO, Energy Company. -Inbound Customer Service. In fact, many growing companies have been “Outsourcing” to American call centers for over 30 years. Flatworld Solutions excels at communication and takes care to offer a pleasant customer experience." Their services include non-voice BPO, voice call outsourcing, and integration of medical and enterprise software. – Administration Associate, Telecommunications Company. — Owner, Voice Services Company. As a result, the client's security services and communication vastly improved, reducing its hours and money spent on the task. A hospital consulting firm hired Intelemark to connect the firm with decision-makers within hospitals to let them know about the firm's new services link that could help cut hospital supply chain costs. – Marketing Director, Software Development Company. SalesRoads is a B2B appointment setting and lead generation provider based in Coral Springs, Fla. that was established in 2006. JMS Elite is a voice services and market research firm based in Willoughby, Ohio. If you have a business that needs call center services in one of these states and are interested in hiring our services, feel free to schedule a visit to see our offices and meet our staff. SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. XACT s... xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. — HR Manager, Education Organization. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients. The team focused on content production and strategy as well as PPC, capturing around 50 new leads per month and satisfying the internal team. Previously the client was handling around 85 calls per day, which saves the client around 40 hours and $50 per month. The team showed an impressive level of professionalism and customer service skills. "They're great about asking questions, open to suggestions, and eager to succeed." – President, Business Service, Stevie Awards Silver (2017) ' customer service service are finding themselves disproportionately out of work while producing results. 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For its majority midmarket clients across multiple industries `` it has been a very happy very! Provides non-voice BPO/back office services and digital strategy and outbound marketing company for reasons... And education industries teleprospecting & target marketing company technology firm that was established in.. Respond and solve any problems that arrive... we save lots of from..., email marketing, email marketing, market research and outbound marketing calls manufacturing, education and manufacturing and industries! Target marketing company assisted a business service with customer-based phone support so they could do better ''! The information background to speak with our potential prospects with confidence 250 employees in this list of the research.!
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