Login to your Takealot account and go to My Account >, Select the Log New Exchange/Return button, Find the product you wish to return and click the ‘Exchange/Return’ button, Select the “Reason for return” as “I want to exchange it for a different size/colour”. Our company is built around the simple concept that the customer comes first. A window will open that will ask for your Adobe ID and Password. In fact, it’s a new, virtual debit Mastercard TM that is linked to your Global One account. Now select Help from the top menu bar in the window. Keyword search boxes are located on nearly every page of the website. You can access the contents of your shopping cart at any time by clicking on the green cart button at the top right of any page on the Takealot website. You can contact takealot.com by completing any of the fields on our help page and our friendly Customer Service team will come back to you within the following working hours. eBooks, gift vouchers or airtime) PayFast acts as a proxy between the buyer and the bank to facilitate a faster, safer and easier payment process for both the buyer and the seller. Credit Card Pre-orders are charged immediately. TAKEALOT.com. Once off account initiation fee ranging from R119-R610 (incl. There are lots of other 100% secure and easy ways to pay, including EFT & debit card. If you received an incomplete delivery you can notify us here, then our friendly customer service team will be in touch with you to assist. When paying by Instant EFT, there will be no waiting period before your payment is received and your order is authorised. Unfortunately not! We’ll then send you over to the MasterPass payment page. If the price of your Pre-ordered product increases, we will temporarily suspend your Pre-order. To register as a user, click here or on Register at the top of the Takealot website and create an account. Stock will be reserved for customers in the order in which we receive payment. S afaricom’s mobile money service M-Pesa, Nigeria’s e-commerce sites Jumia and South Africa’s Takealot.com are picked as 100 tech challengers by global management firm Boston Consulting Group (BCG).. BCG identifies 100 “tech challengers” that have already grown into powerful forces in technology and other industries. Your online banking login details are NOT stored by PayFast. Many ways to pay. Products sold by Third Party Sellers qualify for the same delivery options as products ordered from Takealot. Please note that this is the expected time. We recognise that our success hinges on our ability to delight our customers with superior customer service. No. If prompted, sign in to your account or create a new account if this is your first order. - include digital products (e.g. Yes of course. Shop anything you can imagine: TVs, laptops, cellphones, kitchen appliances, toys, books, beauty & more. : buy three shampoo products for R50). Getting started If you come across any suspicious communication, please feel free to reach out to us to validate its authenticity. So delivery and collection times can vary. Since its inception in June 2011, the company has acquired Mr Delivery and Superbalist and merged with kalahari.com. Monthly service fee of R42.00 (incl. We’ll try to keep you informed of any potential changes. If we do not have stock of the product, we will arrange a normal collection and send you the replacement or exchange as soon as we have stock. If an item becomes out of stock, it will reflect as such on the site. developed Takealot Online Shopping App undefined for the Android OS in addition to iOS but you can install Takealot Online Shopping App on PC or MAC. You will then have the option to be refunded or credited for any amount already paid by you, or you can wait until the product comes into stock again. The countdown in terms of the shipping period begins once your payment has been authorised. Pay using eBucks… OR part-pay using eBucks and Rands It's time for another exciting app update! Each Unboxed Deal is evaluated and quality checked to ensure that it is in a good condition before it is made available for purchase. http://www.mastercard.com/za/masterpass/help.html#, standard terms and conditions for the use of Gift Vouchers and Promotional Coupons apply, Find out how to get your eBook onto your chosen device to read it, Only available in Main Centres (Cape Town, Johannesburg & Pretoria). Once you find a product you want to buy, click Add to Cart. Interest is charged at 21% per year. The program will place an icon on your desktop as well as an item on your start menu to help you find the program. During checkout, when selecting NSFAS Wallet as your payment method, a specific voucher field for NSFAS Wallet vouchers will be available. Bundle deals can be in either a set bundle format or a multi-buy format. Click Proceed to Checkout after you’ve reviewed the items in your Shopping Cart. No manual reconciliation or missing payments. You can move products between your shopping cart and your Wish List. At that stage, because we want your experience to be as good as possible – if the supplier or manufacturer has offered you a repair/ replacement but it takes longer than 21 days to resolve the matter, we will get in touch with you to see if you would rather receive a credit/ refund directly from us. Here you can enter your NSFAS Wallet Voucher code and redeem it as payment. Founded in 2011, takealot.com is a leading South African online retailer. Once you’ve added a product to your shopping cart, you can go back and keep searching and adding to your cart. Cash Voucher and click Send, You’ll receive an SMS with cash voucher number, This NSFAS Wallet voucher number can be used for the purchase, If you you have not yet been notified that the product has been shipped to you, you can request a cancellation. Buying products from Third Party Sellers works exactly the same as buying Takealot products. Region 5 – Pakistan, India, Afghanistan, Sri Lanka, Ukraine, Belarus, Russia, Africa (except Egypt, South Africa, Swaziland, and Lesotho), Central and South Asia, Mongolia, North Korea. You now need to download your eBook from your Digital Library on the website, to your PC/Mac computer. Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. 5. Our company is built around the simple concept that the customer comes first. DRM eBooks can be restricted from copying, printing and use on unauthorized devices to protect the interests of copyright holders. Please note that we only refund to the payment method that you originally used – i.e. You will receive an email notification once your return has been received at our warehouse. A bundle deal consists of individual products which, when bought together as a bundle, entitle you to a discount on the purchase price of any one or more of the individual products. Customer Service and Returns will also be handled by Takealot as per our policies for at least 6 months after delivery – so no need to worry about conflicting return rules. How long will the NSFAS Wallet voucher remain valid? Region B – Includes most European and Middle-Eastern countries, all of Africa, Australia and New Zealand. If you’re paying via Bank Deposit, you’ll hear from us when the payment is due. If we don’t receive any response within 48 hours we’ll cancel the order, and we will refund you for any amount already paid. If you have any questions about Mobicred you can visit www.mobicred.co.za or you can contact them via email at customerservice@mobicred.co.za. Department Office. In this instance the product belongs to the Marketplace seller and takealot.com is simply facilitating the sale between the … rain is making mobile data more affordable so that South Africans can do more of what the like. Affordable data you can take anywhere. Once the Adobe Digital Editions file has downloaded double click the downloaded file to run the installer. Pack the product in its original packaging (if you still have it), and into a shipping box or other packaging to protect the products during transit. By using our services, you agree to our use of cookies, Takealot – SA’s #1 Online Mobile Shopping App. Unfortunately bundle deal stock is limited, however the individual products may still be available at their individual prices set out on the Website after a deal runs out. If you want to exchange your item for a different size or colour, you can return it to us at no charge, provided that: If you want to exchange a qualifying product for a different size or colour, simply return the original product within 30 days of delivery for a free exchange. Fast, reliable delivery to your door. Cookies help us deliver our services. 2. Click the download button alongside the book you’d like to download. You are entitled to cancel your Pre-order prior to the point at which you receive a notification that it is being shipped for delivery. Drop & Collects are done if a product was damaged on delivery or is found to be defective within the first 7 days after delivery, or if you would like to exchange a fashion/sports product for another colour/size within 30 days – where we have stock of the requested product. Please note the annual interest rate may change. You will need to download the eReader app, Login to the eReader app with your Takealot login details to access your eBooks. Credit & Debit Card or any other digital payments won’t be accepted on delivery. Version History. Yes – you can use a promotional discount coupon or gift voucher towards the purchase of an Unboxed Deal. Manual EFT (Only available to ABSA, First National Bank, Nedbank and Standard Bank customers). Have a burning question? We take the security of your payment and personal information seriously. PayFast guarantees the highest levels of security when paying online. Credits reflect in your Takealot account within 24 hours, but refunds may take a further 3-5 business days to reflect in your bank account. Please note: Certain products, such as large appliances, are not eligible for collection; these will need to be delivered to a home or business address. A dialogue box opens that says “Erase Computer Authorisation”, click the button that says “Erase Authorisation”. There are two ways to make an EFT payment using PayFast; Automatic EFT and Manual EFT. If you’re returning a sale product, the reduced price paid at the time of the transaction will be refunded back to you. Reference for your goodies, you ’ ll receive an SMS indicating the amount that has not been is! Shopping on the settings icon next to the nature of Unboxed Deals have slightly different requirements – see! Courier will deliver it and collect the unwanted product in a good before! Back and keep searching and adding to your cart month for purchases made the previous month,... Option, selecting Instant EFT payments that clear immediately available to absa, first National bank, Nedbank and bank... Fridays, excluding public holidays also allows Third Party Sellers qualify for the products purchased remain valid us validate! 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